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Web Attendant

Web Attendant is a web-based version of Courtesy Attendant. Integrated with each provider's billing system, patients and back office staff can make secure credit card, debit card or check payments over the Internet using a web browser. Based on provider rules, patients and staff can also setup automatic monthly payment plans. Also, like Courtesy Attendant, settlement reports may automatically be converted to HIPAA 835 transactions or other formats, which may be used to post payments against the appropriate accounts on the AR system.*

Revenue Cycle Management Solutions:

  • Web-based patient accounting service
  • Web-based account information - account balance, payment history
  • Secure, online payments with a credit card or check
  • Create automated monthly installment plans
  • Verify, update or add primary and secondary health insurance information

Satisfaction and Outcomes Measurement Solutions:

  • Collecting and reporting satisfaction survey information via the Web
  • Collecting and reporting clinical outcomes information via the Web

Clinical Compliance Solutions:

  • Web-based clinical alert details

*Not all credit card processors support the automated settlement report posting functionality.